Mediation Training - In-house mediation training

In-house mediation training

6 day mediation course for statutory and voluntary organisations

The MIRRA in-house mediation course can be tailored to meet your specific needs. The course will equip you to mediate in conflicts between two or three individuals, and many of the skills can also be applied to larger group conflicts. Please contact us for further details.

“Excellent! It has opened my eyes to how I think things through and act in conflict situations as well as giving me new tools to be able to support others in conflict situations.”

Janet Green, Genesis Sale Moor Community Project, Conflict Mediation Skills participant 2008

We teach an integrated approach to conflict mediation that focuses on both the substantive issues involved and on transforming the relationship between those having the conflict.

The training is a six day programme delivered in two parts.

The aim is to enable those with busy work schedules to attend, and both parts of the programme are 3 days long:

• Part 1: An Introduction to Mediation Skills
• Part 2: Joint party Mediation

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Conflict Mediation Skills Programme — Part 1
An Introduction to Mediation Skills (3 day course)

This course will equip you to:

• become more aware of your own preferred ways of managing conflict
• know how to work with others’ conflict styles
• handle personal and workplace conflicts more effectively
• understand the benefits of mediation as a dispute resolution process
• understand the core principles of mediation and when it can be used
• understand what the role of a mediator is, and the skills and qualities needed to be an effective mediator
• know how to deal sensitively with strongly expressed emotions in conflict situations
• prepare people in conflict for entering a joint-party mediation session
• practice and develop the foundational skills needed to mediate conflicts

Contact us to enquire about booking or click here to find out what people say about our training.

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Conflict Mediation Skills Programme — Part 2
Full joint party mediation (3 day course)

Part 1 is a pre-requisite for this course, which will equip you to:

• practice mediating in a full ‘mock’ mediation session between people in conflict
• understand what is involved in running a joint-party mediation session between people in conflict
• understand impartiality and non-discriminatory practice in mediation
• develop the skills to empower people to resolve their own conflicts
• understand how to channel emotional energy constructively
• learn how to handle imbalances of power between people in conflict

Contact us for further details.

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