Building relationships

Repairing harm

Resolving conflict

What people say about our training: MIRRA

I have received generous and positive feedback from this work. Here are just a few of the comments.

“I just wanted to thank you both for making this experience so calm, safe and peaceful. The training has given me the skills to resolve disputes and issues within my working role but has also provided me with the skills to apply to everyday issues too. I have learnt lots and can’t wait to go out there and try to help others.”

A.Gronan, Housing Officer, Guinness Northern Counties Housing Association, Conflict Mediation Skills Participant 2009

“The expressive, open people-focussed training really encouraged me to contribute. The trainers were excellent at setting up a safe space in which to learn and try out new techniques. It was excellent training.”

L.Wolfenden, Director, Practical Direction, Conflict Mediation Skills Participant 2009

“The content of the sessions and how they were delivered was awe-inspiring. The group bonded very well due to the tutors. I was fully engaged throughout and the last two days I developed muscles I didn’t know I had!”

A.Chinelo, Freelance community artist, Conflict Mediation Skills Participant 2009

“Excellent. A really good mixture of learning styles, plenty of interaction. I learnt some new stuff, about myself and others, which is always good. The day was broken up extremely well.”

T.Jones, Participation Worker, Network Leeds, Introduction to Dealing with Conflict Participant, Feb 2009

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What people say about our training: MIRRA

“This course has opened my eyes to the ways I respond in conflict and also given me great tools to use in my own community when conflicts arise. It was really well balanced in terms of learning styles and I’ve learnt many useful skills in a very practical and useable way.”

Hazel Hughes, Genesis Sale Moor Community Project, Community Mediation Skills participant 2008

“I felt the course was structured well, with just the right amount of time given to different topics and exercises. It was clear how knowledgeable and experienced the trainers were and this gave me confidence.”

Anna Whitfield, Connexions, Community Mediation Skills participant 2008

“Brilliant course! Excellent opportunity to share and learn in a very warm atmosphere”

Teacher, St Matthews RC High School, Restorative Approaches Course 2008

“I'’m absolutely delighted! To see the students actively engaged and working together was wonderful, and to see the way they dealt with some of the problems that presented themselves was so impressive. It was spot on!”

Mr J. Poulet, Deputy Head teacher, Wilmslow High School, following delivery of a day focussed on Personal Learning and Thinking Skills, November 2008

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What people say about our training: MIRRA

“The training with the children and the strategies used have helped raise the children’s self-esteem and made them much more responsible members of the school community”

Ms L. Bardsley, Headteacher, St Peter’s CE Primary, Playground Buddy Training

“A very enjoyable course; well-led and a good balance of different learning styles.”

Ms J. Kennedy, Head teacher, Barlow Hall Primary School, Restorative approaches training for staff

“The mediation training has made a huge difference. The mediators are learning vital skills and they feel that their job is important. Other children sometimes feel more comfortable talking to one of their peers than to an adult.”

Ms S. Henderson, Teacher, Manley Park Primary School, Peer Mediation training for pupils and staff

“Thanks for a great job on Tuesday – lots of enthusiasm followed and no complaints!”

Ms C. Edge, Ashbury Meadow Primary School, following facilitation of a Senior Leadership Team meeting

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